Legal

Terms of Service

These Terms of Use govern your access to and use of the SinglepointAI website and related online materials. Paid platform services are also governed by your customer agreement with SinglepointAI.

1. Agreement to terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and SinglepointAI Inc. (“SinglepointAI,” “we,” “us,” or “our”), concerning your access to and use of the website at singlepointai.com as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). SinglepointAI is a company organized in the United States.

By accessing the Site, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with all of these Terms of Use, you are prohibited from using the Site and must discontinue use immediately.

Supplemental terms and documents posted on the Site from time to time are incorporated by reference. We may update these Terms of Use at any time by revising the “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

The information on the Site is not intended for distribution or use where such distribution or use would be contrary to law or would subject us to registration requirements in that jurisdiction. Persons who access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Use of SinglepointAI’s hosted platform products is governed by the applicable subscription, order form, or master services agreement between SinglepointAI and the customer. If there is a conflict between those agreements and these website Terms, the customer agreement controls for the platform services.

2. Eligibility and account terms

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

If you create or are issued credentials for SinglepointAI products, you are responsible for maintaining the confidentiality of your account credentials, for all activity under your account, and for ensuring that access is limited to authorized personnel of your organization. You must promptly notify us of any unauthorized use or security incident involving your account.

3. Intellectual property rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright, trademark, and other intellectual property laws.

The Content and the Marks are provided on the Site “AS IS” for your information and personal or internal business evaluation use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

Provided you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use or internal business evaluation. We reserve all rights not expressly granted.

Partner names and logos referenced on the Site (including ASC, ftwilliam.com, Voya, PensionPro, ASPPA, SPARK Institute, and NIPA) are trademarks of their respective owners and are used to describe factual business relationships or industry affiliations. SinglepointAI is not affiliated with the Voya® family of companies; Voya is referenced solely to describe a validated technical integration.

4. User representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise, except for standard search engine indexing; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate, not current, or incomplete, we may refuse current or future use of the Site (or any portion thereof) and, where applicable, suspend related accounts.

5. Services, fees, and cancellation

The Site itself is provided for informational purposes and does not process online purchases. Fees, payment terms, renewals, and cancellation for SinglepointAI platform subscriptions are set out in the applicable customer agreement, order form, or invoice.

If you are unsatisfied with our services or have billing questions under a customer agreement, email sales@singlepointai.com.

6. Prohibited activities and acceptable use

You may not access or use the Site for any purpose other than that for which we make it available. As a user of the Site, you agree not to:

  • Systematically retrieve data or content from the Site to create a collection, compilation, database, or directory without written permission from us
  • Trick, defraud, or mislead us or other users, including attempts to learn sensitive account information
  • Circumvent, disable, or otherwise interfere with security-related features of the Site
  • Disparage, tarnish, or otherwise harm us or the Site in bad faith
  • Use information obtained from the Site to harass, abuse, or harm another person
  • Make improper use of our support services or submit false reports of abuse or misconduct
  • Use the Site in a manner inconsistent with applicable laws or regulations
  • Engage in unauthorized framing of or linking to the Site
  • Upload or transmit viruses, Trojan horses, or other material that interferes with anyone’s use of the Site or impairs its operation
  • Engage in automated use of the system (such as scripts, scrapers, or bots) except as permitted for standard search engines
  • Delete proprietary rights notices from any Content
  • Impersonate another user or person
  • Interfere with, disrupt, or create an undue burden on the Site or connected networks
  • Harass, annoy, intimidate, or threaten our employees or agents
  • Attempt to bypass measures designed to prevent or restrict access to the Site
  • Copy or adapt the Site’s software, or reverse engineer any software comprising the Site except as permitted by law
  • Use the Site as part of any effort to compete with us or for any unauthorized revenue-generating endeavor

7. User contributions and license

The public Site does not offer open user-generated posting. If you create, submit, or transmit content to us or on the Site (including comments, suggestions, or materials submitted through forms)—collectively, “Contributions”—you represent that you have the rights to do so and that your Contributions do not violate law or third-party rights.

We may access, store, process, and use information and personal data you provide in accordance with our Privacy Policy. By submitting suggestions or feedback regarding the Site or our products, you agree that we may use and share that feedback for any purpose without compensation to you.

We do not claim ownership of your Contributions. You retain ownership of your Contributions and associated intellectual property rights. You are solely responsible for your Contributions.

8. Submissions

Questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and become our sole property to the fullest extent permitted by law. We may use and disseminate Submissions for any lawful purpose without acknowledgment or compensation to you, and you waive moral rights to the extent permitted by law. You warrant that Submissions are original to you or that you have the right to submit them.

9. Site management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use; (3) refuse, restrict, or disable any Contributions; (4) remove or disable files or content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Site to protect our rights and property and facilitate proper functioning of the Site.

10. Term and termination

These Terms of Use remain in effect while you use the Site. Without limiting any other provision, we may, in our sole discretion and without notice or liability, deny access to and use of the Site (including blocking certain IP addresses) to any person for any reason or for no reason, including breach of these Terms of Use or applicable law. We may terminate your use of the Site or delete content you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from creating a new account under your name, a fake or borrowed name, or the name of a third party. We also reserve the right to pursue civil, criminal, or injunctive redress.

11. Modifications and interruptions

We may change, modify, or remove contents of the Site at any time without notice. We have no obligation to update any information on the Site. We may modify or discontinue all or part of the Site without notice and will not be liable to you or any third party for any modification, suspension, or discontinuance.

We cannot guarantee the Site will be available at all times. Hardware, software, or maintenance issues may result in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by inability to access or use the Site during any downtime.

12. Governing law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles. Subject to the dispute resolution section below, you irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Delaware to resolve disputes arising in connection with these Terms, except where prohibited by applicable law.

13. Dispute resolution

Informal negotiations

To expedite resolution and control cost, the parties agree to first attempt to negotiate any dispute, controversy, or claim related to these Terms of Use (each a “Dispute”) informally for at least thirty (30) days before initiating arbitration or litigation. Informal negotiations commence upon written notice from one party to the other.

Binding arbitration

If the parties cannot resolve a Dispute through informal negotiations, the Dispute (except those expressly excluded below) will be finally and exclusively resolved by binding arbitration. You understand that without this provision, you would have the right to sue in court and have a jury trial. Arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), available at www.adr.org. The arbitration may be conducted in person, by documents, by phone, or online. Except where otherwise required by AAA rules or applicable law, arbitration will take place in Delaware, United States.

Restrictions

To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions

The following Disputes are not subject to the above informal negotiation and arbitration provisions: (a) Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a party; (b) Disputes related to theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.

14. Corrections and disclaimer

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions of products, integrations, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Site at any time without prior notice.

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT. PRODUCT CAPABILITIES DESCRIBED ON THE SITE ARE SUBJECT TO CHANGE; THE DEFINITIVE SOURCE FOR CURRENT PRODUCT FUNCTIONALITY UNDER A PAID ENGAGEMENT IS YOUR CUSTOMER AGREEMENT WITH SINGLEPOINTAI.

15. Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY; IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

16. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party, including intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

17. User data, electronic communications, and miscellaneous

We may maintain certain data that you transmit to the Site for the purpose of managing Site performance and understanding usage, as described in our Privacy Policy. Although we perform routine backups where applicable, you are solely responsible for data you transmit related to your activity on the Site.

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

These Terms of Use and any policies or operating rules posted by us on the Site constitute the entire agreement between you and us regarding the Site. Our failure to exercise or enforce any right or provision shall not operate as a waiver. If any provision is determined to be unlawful, void, or unenforceable, that provision is severable and does not affect the validity of remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or use of the Site.

U.S. Government Rights: Our services are “commercial items” as defined in FAR 2.101. If acquired by or on behalf of a U.S. government agency, use is subject to these Terms of Use in accordance with FAR 12.212 and FAR 12.211 (and DFARS 227.7202-3 and DFARS 252.227-7015 where applicable for DoD).

18. Contact us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, contact us at:

SinglepointAI Inc.
Email: sales@singlepointai.com
Web: Contact form

Related documents: Privacy Policy · Security

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